Frequently asked questions
Answers to common questions about how Cyberneza works with startups and small businesses.
Who do you typically work with?
Most of our clients are SaaS and technology companies between “just getting their first security customer questions” and preparing for their first or second formal audit. That includes seed and Series A startups as well as small, established software businesses.
Do you only work with companies that use Vanta?
No. Many of our projects involve Vanta because it automates a lot of the heavy lifting, but we can also support teams using other tools or starting from scratch. The approach is the same either way: understand your risks, map them to the right controls, and make the work manageable.
What kinds of problems do you help solve?
Common engagements include SOC 2 and ISO 27001 readiness, answering security questionnaires, building a realistic control set, implementing policies that people will actually follow, and making sure tools like Vanta are tuned to how your team really operates.
How do you usually work with clients?
Engagements are typically short, focused projects with clear outcomes: for example, “SOC 2 readiness plan and implementation support” or “Vanta configuration and clean-up.” We keep meetings lightweight and use async communication wherever possible so your team can stay focused on shipping product.
Can you work directly with our auditor?
Yes. We can help you select an audit firm if you don’t have one, and we can partner with your chosen auditor to clarify requirements, respond to questions, and make sure evidence is presented in a way that aligns with how your environment is built.
How long does it take to get ready for SOC 2 or ISO 27001?
It depends on where you’re starting from, but many teams can get to “audit-ready” in a few months with focused effort. During an initial conversation we’ll talk through your current state, target frameworks, and timelines so you have a realistic view of the work and tradeoffs.
Do you sign NDAs and security addenda?
Yes. Security engagements often involve sensitive details about your infrastructure and customers. We routinely work under mutual NDAs and can review client security addenda as part of the engagement.
How is pricing structured?
Pricing is typically fixed-fee for a clearly defined scope, so you know up front what you’re investing and what you will get in return. During the scoping call we’ll align on outcomes, timeline, and level of involvement before presenting a proposal.
What does a first conversation look like?
A short, informal call to understand your product, customers, where security and compliance are creating friction, and what deadlines you’re facing. From there we can propose one or two practical options and you can decide if it makes sense to move forward.