Managed Endpoint Security · EDR + 24/7 operations

Endpoint protection that is continuously watched.

Cyberneza helps design the endpoint-security architecture, deployment approach, policy decisions, and remediation path. Huntress-backed managed EDR adds continuous monitoring, investigation, and response capability around supported endpoints.

What it is

What managed endpoint security actually includes

Managed endpoint security is endpoint detection and response (EDR) software on every laptop, desktop and server, plus a security operations team that watches the telemetry around the clock and acts on it. The software alone is not the service. An EDR console that nobody is watching at 2 a.m. is a log, not protection — and most organizations that get breached with EDR installed had an alert sitting unread.

An agent on every endpoint

Windows, macOS and Linux workstations and servers, inside a coverage boundary that is written down. The boundary matters as much as the agent: a device that handles regulated data and carries no agent is the gap an assessor or an attacker finds first.

24/7 human-led investigation

Alerts are triaged and investigated by analysts in a security operations center, not forwarded to your inbox. Detections are tuned against the environment so the internal team sees confirmed threats with context, not a stream of false positives.

Containment and response

When activity is confirmed malicious, the affected host can be isolated from the network to stop lateral movement while the analyst works. Response ends with a written incident report and remediation steps, not an alert ID.

Persistence and foothold hunting

Attackers who get in usually plant a way back in — scheduled tasks, registry run keys, rogue services, malicious browser extensions. Hunting for persistent footholds catches intrusions that evaded the initial detection and have been quietly waiting.

Ransomware canaries

Tripwire files placed on endpoints that signal the moment encryption starts, so a ransomware event is detected on the first machine rather than discovered when the whole file server is gone.

Managed antivirus

Where Microsoft Defender is the antivirus layer, its policies, exclusions and reporting are operated centrally so the signature-based layer and the behavioural layer are configured consistently instead of overlapping or fighting each other.

What the service covers

Detection, investigation, response, and engineering context.

Managed EDR

Continuous endpoint detection, threat investigation, and managed response workflows through the Huntress platform and security operations capability.

Endpoint architecture

Cyberneza reviews endpoint roles, identity dependencies, network context, administrative controls, logging, existing tools, and regulatory requirements so deployment fits the environment.

Remediation guidance

When findings expose configuration or control gaps, Cyberneza can develop remediation procedures, sequencing, and validation criteria for customer technical teams.

Implementation model

Deploy through your existing operational controls.

Plan

Confirm supported endpoints, coverage boundaries, policy choices, integrations, exceptions, rollout sequence, and operational ownership.

Implement

Cyberneza provides deployment and configuration guidance. Customer administrators normally execute production changes through existing change-management procedures.

Validate and operate

Confirm coverage and expected telemetry, then transition the selected managed-security functions into continuous monitoring and response.

Compliance mapping

Which requirements managed endpoint security supports

The same service shows up in several frameworks under different names. This is where it lands, so the people answering a questionnaire or preparing for an assessment know what evidence it produces.

FrameworkRequirementWhat the managed service provides
NIST SP 800-171 / CMMC Level 23.14.2 malicious code protection · 3.14.4 updated protection · 3.14.5 periodic and real-time scans · 3.14.6 monitor for attacks · 3.14.7 identify unauthorized use · 3.6.1 incident-handling capabilityEDR and managed antivirus on covered endpoints, continuous monitoring with analyst review, detection and containment records, incident reports that feed the incident-response process. The 110 requirements →
CMMC Level 1System & Information Integrity practices (the FAR 52.204-21 safeguards for malicious code, updates and scanning)The same endpoint coverage and evidence, scoped to systems that process FCI. Level 1 requirements →
SOC 2CC6.8 prevention and detection of unauthorized software · CC7.1–CC7.4 monitoring, anomaly detection, incident evaluation and responseOperating evidence across the observation period: detections, investigations, isolation events and resolved incidents an auditor can sample.
CIS Controls v8Control 10 malware defenses · Control 13 network monitoring and defense · Control 17 incident response managementCentrally managed anti-malware, behaviour-based detection, and a staffed response process with defined contacts.
HIPAA Security Rule§164.308(a)(5)(ii)(B) protection from malicious software · §164.308(a)(6) security incident proceduresDocumented malware protection on systems holding ePHI and an incident detection-and-response process with records.
Cyber insurance applications“Is EDR deployed on all endpoints?” · “Is it monitored 24/7?” · “Can you isolate a compromised host?”A truthful yes to the questions underwriters now treat as baseline. How insurers test cyber readiness →

A managed service produces the capability and the evidence. It does not satisfy a requirement on its own: the control owner still defines the covered endpoints, confirms coverage is complete, reviews the reports and documents the process. Cyberneza’s part is making sure that documentation exists and matches what is running.

Beyond the endpoint

Endpoint signals are stronger when identity and logging are connected.

Where the risk calls for broader visibility, Cyberneza can combine managed endpoint security with identity security, managed SIEM, vulnerability management, and security-awareness capabilities.

The platform

Why Huntress

Cyberneza is an authorized Huntress reseller. Huntress describes its platform as managed EDR, identity threat detection, SIEM and security awareness backed by a 24/7 security operations center, built for small and mid-sized organizations and the teams that support them rather than for enterprises with their own SOC. It publishes an annual threat report and customer case studies describing the product stopping ransomware and account takeover at organizations of exactly that size.

What that buys a smaller organization is a staffed response capability without hiring a security operations team — the economics that make 24/7 coverage realistic for a 40-person company. Organizations running Huntress Managed EDR and Managed ITDR may also qualify for the Huntress and Acrisure cyber insurance program; Cyberneza is not an insurance broker and does not place coverage.

Cyberneza’s part

The engineering and compliance context around it

  • Architecture and coverage boundary — which endpoints are in scope, how identity and logging connect, where the service fits with existing tooling.
  • Deployment and policy guidance — rollout sequence, Defender policy decisions, exclusions, response authority, escalation contacts.
  • Remediation — when detections expose configuration or control gaps, a remediation procedure with sequencing and validation criteria.
  • Evidence for assessment — the coverage statement, process documentation and report cadence a CMMC assessor, SOC 2 auditor or underwriter expects to see.
  • One relationship — licensing, deployment guidance and the ongoing advisory relationship sit with one party instead of three.

Product capabilities are as published by Huntress and depend on the selected service and current availability.

FAQ

Managed endpoint security: common questions

What is the difference between managed endpoint security, EDR and MDR?

EDR (endpoint detection and response) is the software: an agent on each device that records process, network and file activity and can act on it. MDR (managed detection and response) adds people — a security operations team that watches the telemetry, investigates alerts and responds. Managed endpoint security is MDR scoped to endpoints: the EDR agent plus 24/7 human investigation and containment, delivered as a service rather than a console your own staff has to watch.

Do we still need antivirus if we have managed EDR?

Yes, and the two should be managed together. Antivirus blocks known malware at the point of execution; EDR records behaviour and catches what signature-based tools miss — living-off-the-land techniques, credential theft, persistence mechanisms. In most environments the antivirus layer is Microsoft Defender, and Huntress Managed Antivirus operates Defender's policies, exclusions and reporting centrally so the two layers are configured consistently rather than fighting each other.

Does managed EDR satisfy CMMC or NIST 800-171 by itself?

No single product satisfies a requirement by itself. Managed EDR produces the capability and the evidence behind the System and Information Integrity requirements — malicious-code protection, monitoring for attacks, detecting unauthorized use — and behind incident-handling requirements. The control owner still has to define the covered endpoints, confirm every one of them carries the agent, review the reports and document the process. The service makes those requirements operable; the organization still has to own them.

What happens when a threat is detected at 2 a.m.?

The alert goes to the Huntress security operations center, which is staffed around the clock. An analyst investigates, and where the activity is confirmed malicious the affected host can be isolated from the network to stop lateral movement, with a written incident report and remediation steps sent to the designated contacts. Your team wakes up to a contained incident and a set of instructions, not to an unread alert. Specific response actions depend on the selected Huntress service and the response authority you grant.

Which operating systems and devices are covered?

Huntress supports Windows, macOS and Linux endpoints, including servers. Mobile devices and unmanaged personal devices are typically outside the coverage boundary, which is exactly why the boundary has to be written down: an endpoint that touches regulated data and carries no agent is a gap an assessor will find. Supported platforms and features depend on the selected Huntress service and current product availability.

How is managed endpoint security priced?

Huntress services are licensed per endpoint on a monthly or annual basis, and Cyberneza supplies them as an authorized Huntress reseller — so licensing, deployment guidance and the ongoing advisory relationship sit with one party. Any architecture, deployment or remediation work beyond the service itself is scoped separately. Pricing depends on the selected service and endpoint count; send a message with a rough device count and we will quote it.

Can our existing IT provider keep managing the endpoints?

Yes. Managed endpoint security sits alongside existing IT administration rather than replacing it. Your administrators or IT provider keep deploying, patching and managing devices through their normal change process; the managed service adds continuous detection, investigation and response on top. Cyberneza provides the deployment and configuration guidance and the compliance context, and coordinates with whoever runs the endpoints day to day.

Stronger endpoint coverage without staffing a 24/7 queue.

We can review the existing endpoint stack and scope a managed model that fits the environment.

Supported platforms, features, response actions, integrations, and licensing depend on the selected Huntress service and current product availability.